Korean Air has announced updates to its cabin procedures to minimize the risk of turbulence to passengers and its crew members.
Korean Air has announced updates to its cabin procedures to minimize the risk of turbulence to passengers and its crew members.
From July 1, the South Korean airline announced its cabin service will be concluded 40 minutes before landing on all medium and long-haul routes – 20 minutes earlier than before – to allow inflight services to end before the aircraft begins its descent for landing.
“Turbulence has become a persistent and growing problem in recent years with the number of incidents doubling in Q1 2024 compared to Q1 2019,” the airline said in a statement. “Turbulence is becoming more frequent, especially as the aircraft descends, due to large temperature differences between altitudes. This is why Korean Air cabin services will now end before the aircraft begins its descent.”
The airline also added that when an aircraft is passing through areas of possible turbulence, an alert along with the fasten seat belt sign will be activated for passengers and crew to take their seats and fasten their seat belts.
Along with its announcement, Korean Air emphasized that seat belts should be worn at all times when seated, and passengers should store their carry-on baggage in the overhead bin or under the seat in front of them.
Korean Air further stated that “the airline is undertaking a comprehensive review of service strategies to ensure the highest standards of safety and travel experience for its passengers.”
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